Say it together, "Portals are great!"
- How can I post phonetic spelling of students' names in the teacher portal?
- How do we display phone numbers in the faculty directory?
- How can I share student IDs with parents through the parent portal?
- What is maximum file size that can be uploaded to a class website?
- How can parents see their giving history from previous years?
- Does Veracross have a way to share a book list with parents and students?
- Why are classes not displaying in the portals?
- How can a grandparent get access to the parent portal?
- Why isn't a policy form appearing in the parent portal?
- How do users edit their home phone number in the HPU?
- How many emails are displayed in the parent portal?
- What does the orange dot on the Grades and Comments tab mean?
- How do I display the Course Request document in the parent or student portal?
- Why can't students see their class grades on the portal homepage?
- How do I add colors and images to portals?
- Can students submit audio/video files for assignments in the LMS?
- Can I disable certain classes from parent teacher conferences?
- How can alum/former students continue to pay tuition after the school year is closed?
- Can I remove the outcome section of the Behavior Event form on the Faculty Portal?
- How can we manage families choosing the display status of their information on the directories in the portal?
- How do you get the class' schedule to show in the pop-up message when you hover over the class name in the faculty portal?
- How can we post links in the faculty/staff directory?
- How can we link an event registration form to a component screen on the portal?
- Is there a list of portal component icons so we can see what our options are?
- How do we update the way classes are sorted on the "Student Overview" section of the Parent and Student portals?
- How can I give access to invoices on the Parent portal to a non-resident parent?
- How do I set the default portal platform to Version 3 for certain security roles?
- Can a Teacher who is also the parent of a student make Parent/Teacher Reservations without creating a conflict with their student’s parents attempting to reserve time slots for the same time?
- If we have portal users in different time zones, will the portal display their local time?
- When future parents transition to parents, do they lose access to the future parent portal?
- Can a portal be configured for both Future Parents and Future Students to use?
- Are users automatically logged out of portals?
- Can I add a logo and background image to our portals login pages?
- Why is the system allowing parents to sign up for parent teacher conferences that have conflicting schedules?
- How can I add directories by grade level or other categories?
- What determines the order in which classes display in the portal?
- Can we show historic report cards on the portal?
- How do I give a staff member access to edit portals?
- Where can I find a list of icons available for use on navigation links in the portal?
- How can I configure directories to allow printing to a pdf in the portals?
- What is the character limit for student-specific comments in the portal?
- Why are my parents unable to view their invoices on the Portals?
- What security roles can access the Administrator Mobile Directory App?
- How can I batch update directory preferences for the Faculty & Staff Directory?
- Where is the Meeting URL and what does it look like?
- How do I make Zoom links visible for both Students and Parents via the Faculty Directory?
- Can we publish transcripts to portals the same way we can publish report cards?
- How do I enable an HPU form to allow edits to existing contacts?
- What do parents see in the portal when they submit a Household Profile Update?
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Portal Planning and Management FAQ (5)
- Portal Admin Homepage and Detail Screens Overview
- Additional Portal Screen Examples
- Mobile Portal
- Personal Messages in Portals
- Portal Configuration Options
- Portal Link Configuration
- Portal Membership
- Portal Membership Management
- Portal Planning with a Sitemap
- Portal Shortcut Links
- Portals 3.0 Launch
- Screen Builder
- System Screens
- Hiding Information in Portals
- Demo Portal Walkthrough — Webinar Documentation
- Household Profile Update (HPU) Form Overview
- Parent/Teacher Conferences Setup & Overview
- Daily Student Schedule
- Gathering Parent Information Through the Portals
- HPU Form Activation
- HPU Form Configuration
- HPU Form Contexts, Categories, and Card Options
- Invoices for Future Parents
- Invoices in the Parent Portal
- Launching Parent & Student Portals for the First Time
- Publishing Student Files and Links to the Parent Portal
- Manually Reserving Timeslots for Parent/Teacher Conferences
- Student Course Enrollment Document
- Student Logistic Requests in the Parent Portal
- Parent/Teacher Conference Troubleshooting
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Class Website FAQ (4)
- Class Website Overview
- Camera and Files Application on a Class Website
- Class Discussions on a Class Website
- Content Management on a Class Website
- Embedding Media on a Class Website
- Homepage Management on a Class Website
- Managing Photo Galleries on a Class Website
- Timelines on a Class Website