Create a Composer Email

Overview

Take a look at how to create emails using Veracross's Composer tool.

Demo Database: Comprehension questions and tasks follow each video. You can use your own school's database or our "Learn" demo database, the URL and credentials for which are listed in our customer support portal (separate login required). Contact your school's point person or your Veracross account manager with questions.

1. Create an Email From the Comm Homepage and Query Results Page

After watching this video answer or complete the following:

  1. What field must be visible in any recipients query?
  2. What must be true for a field to display in your email?
  3. Which procedure do you run to open Composer from the recipients query?
  4. Is the information from merge fields static or dynamic in Composer?
  5. How do you send emails on behalf of someone else?

2. Write Email Content

After watching this video answer or complete the following:

  1. What are the different options you have available for header formatting?
  2. Which section can you add merge variables to?
  3. What do you need to type to bring up a list of standard merge variables?
  4. What do you need to type to begin entering query-specific merge fields?
  5. How do you toggle between a desktop view and a mobile view?

3. Select Recipients

After watching this video answer or complete the following:

  1. What are the two methods to navigate to the recipients list from the Write Content screen in Composer?
  2. For targetting functionality to work properly, what is important about the starting point of your Composer message?
  3. How do you manually exclude someone from your email?

4. Preview and Test

After watching this video answer or complete the following:

  1. What are the two different options on the Preview & Test screen in Composer?
  2. If information is updated in Axiom while the information is already pulled into Composer, will it update in Composer as well?
  3. In the preview, will the merge variables appear as you entered them in the content screen, or is the actual information filled in?

5. Confirm and Send

After watching this video answer or complete the following:

  1. Is it possible to continue an email later or send it at a later time?
  2. Is click tracking always enabled?
  3. Once your email is sent, where can you start to find information about the email?