As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through December 23, 2021, but will no longer be updated. All knowledge content has moved to the new Veracross Community. Please update your bookmarks.
There could be a number of reasons why a student's homeroom is changing after they've been enrolled in a new homeroom. Some of the most common things to look out for are:
- the Homeroom listed on the Student detail must match the homeroom in which they should be enrolled
- double-check that there is only one homeroom populated on the Schedule tab
- make sure that all steps were followed in the Late Enrolls/Withdraws from Classes workflow
If none of these seem to resolve the issue, please submit a ticket through our client support portal for further assistance.