Why is my school-defined group not displaying in the 'Find Groups' query?

As of July 12, 2021, this "Learn Veracross" site has been deprecated.  It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.


The default 'Find Groups' query has a filter in place that only displays a group if it has more than 0 members.

If you are looking for a group that you recently created and likely doesn't have any members yet, remove this filter and 'Run Query' once more. Your group should display even if it has 0 members.