Why do I receive an error message stating "the records you are trying to create already exist and cannot be created" when I run the "Refresh Candidate Checklist" procedure from the action menu of the registration season record?

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If you get an error that says "The records you are trying to create already exist and cannot be created" when running the Refresh Candidate Checklist procedure, it is likely that multiple registration season checklist items with the same criteria are currently associated with the same library item. This prevents the system from creating new checklist items when you run that procedure.

If you encounter this erorr, please submit a ticket through the client support portal for further assistance.