As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
After an admission contract is signed, most schools opt to automatically send a confirmation email to the signer of the contract. If things aren't configured quite right, this may cause an email to not send correctly. If this is the case, you should check to make sure that it is set up correctly for Enrollment and/or Re-Enrollment.
- Depending on which you need to access, click into either the Online Enrollment Config or Online Re-Enrollment Config link in the Core Configuration section of the Online Enrollment homepage.
- On the General tab, ensure that the "Contract Complete Email" field is set properly:
- For Enrollment, set this as New_Enrollment_Contract_Complete
- For Re-Enrollment, set this as Re_Enrollment_Contract_Complete