How can I control channel permissions?

Channel security comes with more granularity and nuance than other areas to reflect the varying workflows that your communication office may have. It is important to fully comprehend how security for channels work so you can best utilize this functionality.

The security roles selected in the View Content tab determine who can (at least) view all users' content in this channel. Users with one of the active security roles can also author content for this channel, but anything else is determined by permissions set in the Create Content tab.

In its simplest terms:

  • The Create Content tab determines how users can interact with their own content within the channel
  • The View Content tab determines if the permissions granted through the "Create Content" tab extend to other users' content within the channel. A user with an active security role can also select this channel from the dropdown menu in Composer, allowing them to create content in Composer to this channel. 

To understand this better, let's look at three different scenarios and how different combinations affect what they can do within the channel.

PermissionsWhat Can They Actually Do
  • has a selected security role in View Content tab
  • has "Author + Publish + Edit Channel" permissions on the Create Content tab
User can write new content and publish/edit any content (including others) in the channel.
  • does not have a selected security role in the View Content tab
  • has "Author + Publish + Edit Channel" permissions on the Create Content tab
User can write, publish, and edit their own content and send it through this channel, but cannot view other users' content in this channel.
  • has a selected security role in View Content tab
  • does not have "Author + Publish + Edit Channel" permissions on the Create Content tab
User can create their own content via Composer and save it to the channel, as well as view other users' content in the channel, but cannot edit or publish any content through the channel.

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