Why can't coaches send emails to distribution lists?

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By default, distribution lists are only delivered if the sending email address is associated with a Person record in Veracross that has a role of "Staff" or "Faculty";  the "Coach" role is not permitted to use distribution lists by default.

To grant permission to send emails via distribution list, perform the following steps:

  1. Navigate to the person record of the person that you'd like to grant permission to use distribution lists.
  2. Add the "Allow Access to Distribution Lists" profile code to their person record via the Profile Codes tab.
  3. Click Update.