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The Primary Score flag must be enabled on the standardized test score detail record type. To check and see if it is enabled on the standardized test score detail record, perform the following steps:
- Navigate to the System homepage and click on the Standardized Test Score Types query.
- Check to see if the "Enabled" column is checked. If it isn't, check it and click Update Records
- If you do not see the test score type you are looking for, you'll likely need to add it yourself. Instructions on how to do this can be found in documentation.