Why can't I modify enrollment amounts after resetting enrollment contracts?

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The reason why you are not able to modify the enrollment override amounts is because they are associated with person charge items that have been posted to the GL. In order to modify the enrollment amounts:

  1. Run the "Remove Link to Person Charge Item" procedure from the Action menu (lightning bolt) of the Enrollment Detail Screen.
  2. Your enrollment and business offices should coordinate to ensure the enrollment amounts on the contract match the amounts posted to the AR Invoice.