Why are the enrollment checklist items for a student missing?

As of July 12, 2021, this "Learn Veracross" site has been deprecated.  It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.


If enrollment checklist itms for a student are missing, you can manually add them. To do this, navigate to  Online Enrollment homepage and click on the action menu. There are two procedures to choose from depending on the situation:

  •  Refresh Current School Year Enrollment Checklist Items — student is enrolling mid-year
  •  Refresh Next School Year Enrollment Checklist Items — student is enrolling for the next school year