Why are override amounts not displaying on a student's enrollment record?

Override amounts on enrollment records are used to override dollar values on contracts, e.g., to manually knock off $5,000 from a particular student's tuition. If override amounts are missing from an enrollment record, check to see if the "Is portal open" field on the General tab is set to "Yes."

The Override Amounts will show on the Override Amounts tab will show if the following conditions are met:

  1. If the Enrollment Year value on the Enrollment Record is one year greater than the Current School Year parameter value
    or 
    if the Enrollment Year is equal to the Current School Year parameter and the month is within the range of (June through October) and the Is Portal Open field is set to 'Yes'.

If these conditions are not met the Override Amounts will not populate on the Override Amounts.