As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
The solicitation group is not added by the system but is updated manually from the Household Giving History record or via the Solicitation Group record itself. You can view the change history for the solicitation group by accessing the giving history record directly and viewing the audit log (link in the top right of the detail screen).