What is the best way to enter volunteer hours?

As of July 12, 2021, this "Learn Veracross" site has been deprecated.  It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.


To add volunteer hours to a person, begin from their person record and perform the following steps:

  1. Click on the Vol. Hours tab. On this tab, you can use the drop down to indicate the date the person volunteered, the Job Category and the hours that were completed.
  2. You can add the Approved checkbox to your workflow as a way to indicate that the person has been approved to volunteer for those hours.
  3. Click Update.
    • Once this information is entered and updated, the PTD Volunteer Hours, Total Volunteer Hours and Volunteer Tenure fields re-populate.