As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through December 23, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
The heart icon is an indicator in the gradebook that a student has a Medical Alert Record. As long as the person has a medical alert record, the icon will always be displayed next to their name in the teacher portal.
This icon cannot be configured to not appear. Please consult with your Account Manager to discuss a potential enhancement should you wish to have this functionality removed.