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If a candidate is designated the admission decision of "Cold" — this means that there has been no movement on this candidate's decision and that the trail has "gone cold". To set this decision, perform the following steps:
- Go to the Admission Candidate record via a Find Candidates query.
- Update the Admission Decision to ‘Cold’ on the General Tab.
- Click Update.
Having this decision automatically updates the role of the Admissions Candidate from ‘Applicant’ to ‘Applicant – Former’. This should be used if an applicant completes their application, receives the Admission Decision ‘Accepted’, but never replies to the school.