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The display of parent emails and phone numbers can be adjusted on the Configuration tab on the Student Directory Admin page. This is accessible through the Student Directory Type link on the Portal Admin homepage.
Under 'Parent Fields', adjust the Value field by clicking into the field and then the magnifying glass and setting the value to 0 (or Hide field). Remember that you can either wait for the overnight procedures to update the directory or — from the Action button on the Student Directory Admin page — run the 'Refresh Directory Entries' procedure.