Articles
Communications Orientation
Learn about groups, distribution lists, channels, Composer, the basics of security roles and user accounts, and the fundamentals of portals.
Groups and Distribution Lists
In this unit, we'll take an in depth look at distribution lists, how they're built, and how to use them.
Email Management
Take an in-depth look at managing emails sent by your communications office and others. Learn how to track sent emails and troubleshoot issues with sending emails.
Channels
Take an in-depth look at creating, organizing, and managing channels in Veracross. Learn how intentional channel management can help constituents manage subscription preferences and more.
Create a Composer Email
Take a look at how to create emails using Veracross's Composer tool.
News, Themes, and Templates
Take an in-depth look at creating news articles for web or web/email publication, creating/editing themes, and creating/editing templates. Learn the difference between a theme and a template, and how to build both using Composer.
Security Roles and User Accounts for Communications
Take a look at security roles and user accounts. There is quite a lot to learn about them and this unit will serve only as an introduction to give the basics of account setup, impersonation, and troubleshooting.
Parent, Student, and Teacher Portals
Take a tour of parent, student, and teacher portals at a medium-level view designed to orient you enough to fill in the details by your own clicking around and consulting documentation.
Calendars and Group Events
Take an in-depth look at how calendars work in Veracross. Learn about group event properties and how different configuration options such as event types, visibility, or classification impacts how events display on calendars.
Communication Exam
Here is an "exam" you can take. If you are able to work through the "Know" and "Do" sections, you can consider that you have mastered the contents of this unit. This can also be a helpful review. An answer key is available: reach out to your school's point person or your Veracross account manager to get access.