Can I send a welcome email through Composer?

Composer is a great tool for building aesthetically pleasing emails, and you may want to harness this functionality to send out your welcome emails instead of using the standard system email template. Is this possible? Absolutely! But there are additional considerations you should take into account.

You too can send out beautiful Composer emails as your welcome email to new parents and students! But make sure you take the extra steps required for this process.

The issue is that sending out a welcome email through Composer won't automatically create a "Welcome Email Recieved" individual event for the recipients. This can lead to you accidentally sending out multiple welcome emails if you also run the "Send Parent Welcome Emails" in the future.

To get around this, you need to create "Welcome Email Received" entity events for Composer welcome email recipients either manually or in batch. Details on these processes are below:

Creating an Event Manually

This process is ideal for creating "Welcome Email Received" events on a one-off basis.

  1. Navigate to the relevent person record and click on the Events tab.
  2. Click the Add Record... button.
  3. In the Student Event column, ensure that the value is "SYS: VC Welcome Email Sent".
  4. Fill out the rest of the columns as you see fit and then click Update.

Creating Events in Batch

This process is ideal for when you want to create multiple events at the same time and uses the Veracross Data Importer tool. You can read more about this process by reviewing the Entity Event Import type documentation.

Be sure that, for the entity_event_type_id column, you insert the numeric ID for the "VC Welcome Email Sent" event type. For most schools, this will be "1000", but it is worth checking the value for your school here, just in case.

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