I tried enabling a scheduled job but got an error message about not having the right security role. Who can enable/disable scheduled jobs?

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Enabling or disabling a scheduled job can only be done by a Veracross Account Manager or Engineer; those with the SysAdmin security role are able to edit the schedule records within the scheduled job, but cannot enable/disable the job itself.

Please submit a ticket on our client support portal to request that we enable/disable the scheduled job, including a link to the specific job record.