As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
The default frequency for payouts is daily (skipping weekends and bank holidays), and the default amount threshold for a payout is $5. The (unprocessed) payout record in Veracross should appear automatically when a bank transfer is made.
If — after considering the above statements — your bank transfer and payout records are still not appearing, please submit a ticket about this issue in the client support portal.