Why can't I enter a name or email for a VC recommendation form in the portal?

As of July 12, 2021, this "Learn Veracross" site has been deprecated.  It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.


If you created a checklist item for a teacher recommendation, but it looks like this:

There's no spot to click to actually submit it! To fix it, you need to add at least one notification to the form's settings:

  1. Navigate: Admissions Candidate Changes homepage > Admission Portal Registration Season Type > Checklist / Recommendation Forms tab > Select the recommendation form.
  2. Add the following notification:
    • Event Type: Request Created
    • Email Template: External_Recommendation_Notification
    • Recipient Type: Form Submitter
    • Recipient Person: None
    • Enabled: Check the box
    • Click Update.

Here is the required notification for a recommendation form. 

Now your checklist item has the button to interact with:

Optionally, configure additional notifications.