How do we hide a student's report card from the student and parent portal?

As of July 12, 2021, this "Learn Veracross" site has been deprecated.  It will remain live at least through December 23, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.

To "hide" a report card in the parent or student portal, you can update the publishing status of that particular student's academic document for the given grading period. To do this:

  1. Navigate to the Academic Documents homepage.
  2. Click into the academic document record. You can access it a few different ways:
    • If it's an active document, it shows up in the list at the top of the homepage. 
    • You can click the "Current Year Academic Documents" link.
  3. On the academic document record, navigate to the Parent Portal tab and/or the Student Portal tab and click the "Published" sub-tab.
  4. Update the "Publishing Status" field to either "Unpublished" (which will display a graded-out text instead of a link) or "Not Published" (which completely hides the particular link.
  5. Click "Update."

Recommended: Impersonate the parent or student, log in as them, and confirm that the document is not displayed as intended.