As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through December 23, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
When an enrollment contract was initially configured to have all signatures required and now only one signature is required after one parent already signed the contract, the only way to correct this is to run the "Reset Contract Data" procedure from the action menu of the Enrollment Detail Screen.
If you do not want to ask the parents to sign the contract again, you can manually mark the Contract checklist item complete but the "Contract Status" field will still be set to "In-Progress" and the student will still appear in the "Contracts Awaiting Signatures" query.