How do I prevent someone from receiving a welcome email?

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Sometimes, a welcome email shouldn't be sent to someone for a variety of reasons. To prevent someone from receiving a welcome email, you should create a "Welcome Email Sent" individual event for that person by following the steps below.

The Events tab on a person record. Add a new event using the Add Record... button.

  1. Navigate to the relevent person record and click on the Events tab.
  2. Click the Add Record... button.
  3. In the Student Event column, ensure that the value is "SYS: VC Welcome Email Sent".
  4. Fill out the rest of the columns as you see fit and then click Update.