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Sometimes, a welcome email shouldn't be sent to someone for a variety of reasons. To prevent someone from receiving a welcome email, you should create a "Welcome Email Sent" individual event for that person by following the steps below.
The Events tab on a person record. Add a new event using the Add Record... button.
- Navigate to the relevent person record and click on the Events tab.
- Click the Add Record... button.
- In the Student Event column, ensure that the value is "SYS: VC Welcome Email Sent".
- Fill out the rest of the columns as you see fit and then click Update.