As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through December 23, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
Sometimes, a welcome email shouldn't be sent to someone for a variety of reasons. To prevent someone from receiving a welcome email, you should create a "Welcome Email Sent" individual event for that person by following the steps below.
- Navigate to the relevent person record and click on the Events tab.
- Click the Add Record... button.
- In the Student Event column, ensure that the value is "SYS: VC Welcome Email Sent".
- Fill out the rest of the columns as you see fit and then click Update.