As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through July 2022, but will no longer be updated. All knowledge content has moved to the new Veracross Community. Please update your bookmarks.
The GPA Troubleshooting document is a modifiable document designed to allow users to look at an individual student’s grades and understand how the student’s GPA is calculated. This document is configured the same across all schools and can only be modified via the drop-down menus on the document itself.
Accessing the GPA Troubleshooting Document
To access this document, you must have one of the following security roles:
- Div_Head_0, 1, 2, or 3
- Faculty_1, 2, or 3
- Staff_1 or 2
If you do and want to access the document, complete the following steps:
- Navigate to the System homepage and click on the GPA Report link in the Academics section of the Configuration column
- Fill in the name of the student (in Last Name, First name format) in the Full Name field and run the query
- Click on the link in the GPA Troubleshooting column
The three options for adjusting the configuration are in the section labelled “Reporting Information”. The adjustable values are as follows:
- GPA Configurations can be found on the System homepage in the GPA Configuration query. Read more about GPA Configurations.
- Grading Period
Adjusting these drop-down menus updates the document immediately.