As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through October 1, 2021, but will no longer be updated. All knowledge content has moved to the new Veracross Community. Please update your bookmarks.
You are able to configure the system email templates for online event registration to customize it to your liking. To find these templates, click on the System Email Templates link in the System Configuration section of the System homepage and click on one of the two available options for event registration email templates:
To learn more about configuring system email templates, read our documentation here.
Types of Event Registration Email Templates
There are key differences between the two available email templates for event registration.
The external notification email is sent as a confirmation to the user who signed up using event registration.
The internal notification email is sent when someone has submitted a new event registration and the Notification Recipient Email field is populated on the Registration Form Event record.
Note: The BCC and CC fields on the internal notification email template is not supported and should not be used.
Available Merge Fields
The following merge fields are supported for External templates:
The following merge fields are supported for Internal templates: