Do ethnicities sync as part of the Ravenna Integration?


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The Ethnicity values in Veracross (shows here via the Ethnicities query) must match the Ethnicity values in Ravenna in order for them to sync.

The Ravenna Integration syncs ethnicity values only if the ethnicity descriptions in both Ravenna and Veracross are an exact match. There is no way to map different ethnicity values from Ravenna to Veracross at this time (e.g. to map ‘White’ to ‘Caucasian’), so if the descriptions are not the same, the values will not be pulled from Ravenna into Veracross.

To find a list of ethnicities in Veracross, use the Ethnicities query on the System homepage.