As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through October 1, 2021, but will no longer be updated. All knowledge content has moved to the new Veracross Community. Please update your bookmarks.
Legal custody of a student can be unique to each situation. In Veracross, custody is defined on the person relationship record by checking the “Legal Custody” field.
If the flag is indicated on a relationship, the Custody Status field will get updated automatically as one of the following:
Normal – If two resident parents have the custody flag checked, both parent relationships will show this status.
Sole – If only one parent has the custody flag checked, the parent relationship will show this status.
Joint/R – If one resident and one non-resident parent have the custody flag checked, the resident parent relationship will show this status.
Joint/NR – If one resident and one non-resident parent have the custody flag checked, the non-resident parent relationship will show this status.
No Custody – If a parent does not have the custody flag checked, the parent relationship will show this status.
Parents are automatically included in the Parent system groups, regardless of custody. Note that “Parents of” Student groups do take custody and the “Receives General Correspondence” flag on relationship records into account. To exclude people from the email distribution lists associated with these parent groups, change the Preferred Communication Method on the Other tab of the person to be “Paper Mail.”