Communications Homepage

As of July 12, 2021, this "Learn Veracross" site has been deprecated.  It will remain live at least through October 1, 2021, but will no longer be updated. All knowledge content has moved to the new Veracross Community.  Please update your bookmarks. 

Here is the new version of this article in the Veracross Community.

The Communications homepage provides a landing page to start new emails, view sent ones, and configure and manage channels and themes. It is divided into several sections:

Start a New Email: Start a new Composer email directly from the homepage. Read more about starting a new email.

Recently Sent: See the last hundred emails sent in the last year. Tip: “Pop out” the query to view additional emails. Read more about popping out queries.

Channels: The heart of the homepage is the list of channels, subtotaled by channel category. View an overview of channel stats (drafts, scheduled emails, etc.) and click into a channel to view the detail screen. Read more about channels.

Configuration: Manage channels and themes, and view email statistics.

  • Channels: View and add channels and channel categories.
  • Themes: View, preview, and add themes and templates.
  • Emails: View sent bounced, system, recent, and scheduled emails, view/update the spam and bounce lists, and access the Email Deliverability Dashboard. Read more about deliverability statuses and resolutions.