Can users change their own username?

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Usernames are determined by username conventions set for certain roles at the school. Outside of this, someone at your school may wish to change their username to something else for a number of reasons, such as an updated email address. There is no self-service feature to change your own username through portals, however, you as the school are able to change it for them, should you so choose.

Should you wish to change someone's username on a one-off basis, it can be done from the Security Admin detail screen.

If you wish to update someone's username on a one-off basis, perform the following steps:

  1. Navigate to the Identity & Access Management homepage and click on the Find User Accounts query.
  2. Find the person you are looking for and click on the Security Admin link.
  3. Adjust the value of the Username field to be the new username and click Update.