AutoPay Communications

Overview

The Tuition Management features of VC Pay include numerous opportunites and abilities to communicate with your staff and the parents regarding their AutoPay Batch. 

AutoPay System Email Templates

The AutoPay system email templates are located on the AutoPay Homepage, the Invoice Defaults query.   System Email Templates can be customized by adding a customized school message via the school message tab.


AutoPay Parent Reminder Notification

Reminder Email 

If the AutoPay Amount = 0 when the AutoPay Reminder is sent,  a reminder email will not be sent.

Please note, it is possible for the AutoPay Amount be paid after the email is sent out, in this case, you will see an AutoPay Amount as zero and the Scheduled Reminder Status as Sent.  At the time the email was sent, the amount was not zero.

Resend Reminder Email 

A feature of VC Pay Tuition Management is to resend Parent Reminder emails.  This can be a helpful tool if the AutoPay Batch is adjusted and the school wants to send the Parent an updated amount of the upcoming AutoPay Batch amount.