Why does a student who withdrew from our school still appear in the teacher portal?

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This is expected behavior. When a student withdraws from school mid-year, you can expect the following:

  • The student is automatically given the role of “Former Student” once the Exit Date passes.
  • The former student disappears from the Gradebook and Attendance tabs of the LMS 10 days after the Exit Date to give teachers time to enter grades for outstanding work.
  • The class remains on the report card and transcript (by default).
  • The student remains on the Grades and Comments section.

If you do not want to issue a report card or transcript for a student who withdrew from your school, perform the following steps:

  1. Toggle the Exclude From Report Card and Exclude From Transcript fields to YES on the class enrollment record.
  2. Click Update.

To learn more about this process, we recommend you read the Withdrawing a Student from the School article in Learn Veracross.