As of July 12, 2021, this "Learn Veracross" site has been deprecated. It will remain live at least through October 1, 2021, but will no longer be updated. Q&A articles are only visible to authenticated users in the Veracross Community; please speak with your implementation or account manager for additional information.
To change whether a student has the enrollment type of "New Enrollment" and "Re-Enrollment", perform the following steps:
- Navigate to Online Enrollment homepage and click the action menu.
- Run the 'Update Person Enrollment Type' procedure.
- If this does not fix the issue, please submit a ticket through the Support Portal.